All Hearts Embroidered Cushion Cover- Off white, Embroidered

Returns & Exchange Policy

At del hogar, we strive to make your shopping experience hassle-free! Your satisfaction is our priority, and we offer a simple and flexible return policy to ensure you’re happy with your purchase.

Returns & Refunds: (see below for what's applicable)

We have a 5 days return policy. Which means you have 5 days after you receive the product to request a return. Your item must be in the same condition that you have received it, with tags and original packaging

Once we receive and inspect your returned item, we’ll notify you and process the refund within 5-7 business days through your original payment method. No Questions Asked(Provided the product is in the original condition). 

You can also opt for an exchange. If a replacement is unavailable, we will issue a store credit for the full amount of your purchase- shipping charges.

What Can Be Returned?

: Received the wrong product? We’ll send you the right one at no extra cost.

: If there's a defect in product's functionality which is other than slight handmade variations, we’ll replace it with a new item.

: If your order arrives damaged, we’ll either replace it or give you a full refund. An uncut unboxing video is highly recommended for the same.(Damaged products issues need to be contacted for , within 48 hrs after delivery)

: Don’t love it but the product is in perfect condition? You can return it.

Incorrect Shipping Information: We will not be able to offer refunds for orders that are returned back to us due to incorrect /incomplete shipping addresses or Incorrect contact details provided by the customer. We can reship the package at an additional charge of Rs.120

Cancellations:

You can cancel your order by emailing us at ask.delhogar@gmail.com or calling at +91 7011920960 (Mon-Sat, 10 AM to 6 PM). Cancellations can only be made within 24 hours of placing the order.

Damaged or Incorrect Items:

If you receive a damaged or incorrect product, contact us within 48 hours at ask.delhogar@gmail.com or call +91 7011920960(Mon-Sat, 10 AM to 6 PM).

A Quick Note that applies to all products.: You may notice very slight variations in size, color, or texture, as well as small dot marks or bubble spots—these aren’t imperfections but the distinct charm of handmade artistry. Some machine made items also might slightly vary from 1 piece to another in color, shape, finish. These will not be considered defects.